:root{--ink:#242b2b;--muted:#737d7d;--line:#e5e9e8;--paper:#fff;--canvas:#f5f7f6;--green:#26745d;--green-soft:#edf6f1;--red:#b2454a;--amber:#99681e;--sidebar:#1b2524;--rail:188px;--header:80px}
*{box-sizing:border-box;letter-spacing:0}body{margin:0;font:14px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--canvas)}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.45}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #75a994;outline-offset:2px}button{border:0;background:none}a{color:var(--green);text-decoration:none}svg{width:18px;height:18px;stroke-width:1.7;flex-shrink:0}h1,h2,h3,p{margin:0}h1{font-size:26px;line-height:1.25;font-weight:650}h2{font-size:20px;line-height:1.3;font-weight:630}h3{font-size:14px;font-weight:650}small{font-size:12px;color:var(--muted)}strong{font-weight:600}button:has(svg){display:inline-flex;align-items:center;justify-content:center;gap:7px}input,select,textarea{max-width:100%;background:var(--paper);border:1px solid #dce2df;border-radius:6px;padding:9px 11px;min-width:0}input:focus,textarea:focus,select:focus{border-color:#77a491}textarea{resize:vertical;line-height:1.6}input[type=checkbox]{accent-color:var(--green);width:16px;height:16px}input[type=date]{min-height:42px}label.field{display:grid;gap:7px;font-weight:500}.muted{color:var(--muted)}.small{font-size:12px}.demo-bar{height:30px;background:#f6edda;color:#7d632f;display:flex;align-items:center;justify-content:space-between;padding:0 20px;font-size:11px;font-weight:550;border-bottom:1px solid #e9dfc9}.demo-bar>span{display:flex;align-items:center;gap:7px}.demo-bar svg{width:13px;height:13px}.demo-reset{padding:3px 7px;color:#7d632f}.app-shell{height:calc(100dvh - 30px);display:grid;grid-template-columns:var(--rail) minmax(0,1fr)}.sidebar{background:var(--sidebar);color:#c5cfcc;display:flex;flex-direction:column;min-height:0}.brand{height:96px;padding:30px 20px 20px;display:flex;align-items:center}.brand img{width:148px;height:auto;object-fit:contain}.brand-icon{display:none}.nav-caption{padding:15px 21px 10px;font-size:10px;font-weight:600;color:#7e9290}.nav-items{display:grid;gap:5px;padding:0 11px}.nav-item{width:100%;padding:12px 11px;border-radius:6px;text-align:left!important;justify-content:flex-start!important;color:#adbfba;font-size:13px;font-weight:500;min-height:44px;gap:11px!important;position:relative}.nav-item svg{width:19px;height:19px}.nav-item:hover{background:#263431;color:#fff}.nav-item.active{color:white;background:#354b42}.nav-count{margin-left:auto;background:#527563;border-radius:4px;padding:1px 6px;font-size:10px;color:#fff}.sidebar-bottom{margin-top:auto;padding:15px 11px}.profile{border-top:1px solid #34443e;margin-top:18px;padding:18px 7px 0;display:flex;align-items:center;gap:9px;width:100%;text-align:left;justify-content:flex-start!important;color:#f0f4f1}.profile-copy{flex:1;min-width:0}.profile-copy strong{display:block;font-size:12px}.profile-copy small{display:block;color:#91a59b;font-size:11px}.profile .avatar{width:31px;height:31px;min-width:31px;background:#c4d7bc;color:#3b5345;font-size:10px}.workspace{min-width:0;display:flex;flex-direction:column;overflow:hidden;background:white}.page-header{height:var(--header);min-height:var(--header);padding:0 27px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line)}.page-title{display:flex;align-items:baseline;gap:15px;min-width:0}.page-title small{font-size:12px;white-space:nowrap}.header-actions{display:flex;align-items:center;gap:12px}.shop-picker{display:flex;align-items:center;gap:6px;color:#515d58}.shop-picker svg{width:15px}.shop-picker select{border:0;background:none;font-size:12px;padding:7px 18px 7px 3px;max-width:155px}.icon-btn{width:34px;height:34px;min-width:34px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px;color:#73807c;position:relative}.icon-btn:hover{background:#eef2ef;color:#244838}.icon-btn.danger:hover{color:var(--red);background:#fbeff0}.notice-dot{position:absolute;top:6px;right:7px;width:6px;height:6px;background:#b96745;border:1px solid white;border-radius:50%}.header-avatar{width:31px;height:31px;background:#dfead9;color:#4a6646;display:grid;place-items:center;border-radius:50%;font-size:10px;font-weight:650}.tabs{display:flex;gap:24px;align-items:stretch;border-bottom:1px solid var(--line);height:52px;min-height:52px;padding:0 26px;overflow:auto;scrollbar-width:none}.tabs::-webkit-scrollbar{display:none}.tab{position:relative;display:flex;align-items:center;gap:8px;white-space:nowrap;font-size:12px;color:#808883;font-weight:500;padding:0 0 2px;border-bottom:2px solid transparent}.tab.active{color:#2e654f;border-color:#2e7458}.tab-count{font-size:10px;background:#eef1ef;color:#7c8981;padding:1px 5px;min-width:19px;text-align:center;border-radius:4px}.tab.active .tab-count{background:#e8f2eb;color:#377254}.inbox-layout{display:grid;grid-template-columns:290px minmax(330px,1fr) 290px;flex:1;min-height:0}.conversations{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0;background:#fcfdfc}.list-tools{padding:17px 16px 12px;border-bottom:1px solid var(--line)}.searchbox{display:flex;align-items:center;border:1px solid #e1e6e3;background:white;border-radius:6px;padding:0 10px;gap:7px}.searchbox svg{width:15px;color:#8a9690}.searchbox input{border:0;padding:9px 0;width:100%;font-size:12px;background:none;outline:none!important}.filter-tools{display:flex;align-items:center;gap:8px;margin-top:12px}.filter-chip{font-size:10px;font-weight:500;padding:4px 8px;border:1px solid #e1e6e3;border-radius:4px;color:#78837d;background:white}.filter-chip.active{border-color:#a9c9b5;color:#36684c;background:#edf6ef}.filter-tools .icon-btn{width:22px;height:24px;min-width:22px;margin-left:auto}.filter-tools svg{width:14px}.list-meta{font-size:10px;color:#8b958e;display:flex;justify-content:space-between;padding:10px 17px 6px}.conversation-rows{overflow-y:auto;flex:1}.conversation-row{width:100%;display:flex;align-items:flex-start!important;justify-content:flex-start!important;gap:10px!important;padding:16px;border-bottom:1px solid #edf0ee;text-align:left;min-height:115px;border-left:3px solid transparent}.conversation-row:hover{background:#f3f7f4}.conversation-row.selected{background:#edf5ef;border-left-color:#43765c}.avatar{border-radius:50%;width:36px;height:36px;min-width:36px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:600;color:#785f4f;background:#ede2d9;position:relative}.avatar.blue{background:#e0eaf1;color:#537087}.avatar.green{background:#e0ebdf;color:#537153}.avatar.rose{background:#f1e3e6;color:#8f596c}.avatar.lilac{background:#e7e2ef;color:#796486}.avatar.teal{background:#dfedeb;color:#4f7c76}.avatar.gray{background:#e8eae7;color:#727971}.unread-dot{width:8px;height:8px;background:#307d57;border:2px solid #f8fbf9;position:absolute;right:0;top:0;border-radius:50%}.row-main{min-width:0;flex:1}.row-top{display:flex;justify-content:space-between;gap:8px;align-items:center}.row-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:550}.unread .row-name{font-weight:650}.row-time{font-size:10px;color:#8d968f;white-space:nowrap}.row-preview{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:11px;color:#7e8981;line-height:1.65;margin:5px 0 8px}.row-bottom{display:flex;align-items:center;gap:6px;font-size:10px;color:#8b958e;min-width:0}.row-bottom svg{width:12px;height:12px}.channel-whatsapp{color:#438b66!important}.channel-email{color:#70859c!important}.channel-chatbot{color:#9177ab!important}.row-shop{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.row-flag{margin-left:auto;color:#af7740;font-size:9px;white-space:nowrap}.conversation-pane{min-width:0;display:flex;flex-direction:column;background:white;position:relative}.conversation-heading{min-height:78px;display:flex;align-items:center;justify-content:space-between;padding:15px 23px;border-bottom:1px solid var(--line);gap:12px}.conversation-heading .who{display:flex;align-items:center;gap:11px;min-width:0}.conversation-heading h2{font-size:15px}.conversation-heading small{display:block;font-size:10px;margin-top:3px}.conversation-controls{display:flex;align-items:center;gap:3px}.conversation-controls .icon-btn{width:30px;min-width:30px;height:32px}.owner-line{display:flex;align-items:center;gap:8px;border-bottom:1px solid #edf0ee;padding:9px 24px;font-size:10px;color:#89928c;min-height:37px}.owner-button{font-size:10px;color:#626f66;gap:4px!important}.owner-button svg{width:12px;height:12px}.owner-line .badge{margin-left:auto}.badge{display:inline-flex;align-items:center;gap:4px;font-size:10px;line-height:1.5;padding:3px 7px;border-radius:4px;background:#f0f3f1;color:#758077;white-space:normal}.badge svg{width:11px;height:11px}.badge.green{background:#e9f4ed;color:#467959}.badge.amber{background:#fcf3e3;color:#ac7d37}.badge.red{background:#f9ecec;color:#ac6060}.badge.blue{background:#edf2f7;color:#6082a0}.badge.purple{background:#f1edf6;color:#8b73a3}.thread{padding:22px 24px 12px;overflow:auto;flex:1;min-height:0;background:#fff}.date-line{font-size:9px;text-align:center;color:#9aa19c;display:flex;align-items:center;gap:12px;margin:0 0 21px}.date-line:before,.date-line:after{content:"";height:1px;background:#eef0ed;flex:1}.message{max-width:92%;margin:0 0 19px}.message.outgoing{margin-left:auto}.message.internal{max-width:100%;margin:18px 0}.message-meta{display:flex;align-items:center;gap:5px;margin-bottom:6px;font-size:9px;color:#8a958e}.message-meta svg{width:11px;height:11px}.message-meta time{margin-left:auto;color:#a1a8a2;font-size:9px}.message.outgoing .message-meta{color:#779580}.bubble{background:#f2f4f3;border:1px solid #ebeeec;border-radius:0 7px 7px 7px;padding:13px 15px;font-size:12px;line-height:1.8;color:#58645c;overflow-wrap:anywhere;white-space:pre-line}.outgoing .bubble{background:#edf6ef;border-color:#e2eee5;border-radius:7px 0 7px 7px}.internal .bubble{background:#fff9ea;border:1px solid #efe5c6;border-radius:6px;color:#87764d}.internal .message-meta{color:#a49267}.message-footer{display:flex;align-items:center;justify-content:flex-end;font-size:9px;color:#87a591;margin-top:4px;gap:4px}.message-footer svg{width:13px;height:13px}.thread-note{display:flex;align-items:center;gap:7px;font-size:10px;color:#b1844b;background:#fff9ef;padding:10px 12px;border-radius:5px;margin:10px 0 20px}.thread-note svg{width:14px;min-width:14px}.composer{margin:0 20px 18px;border:1px solid #e0e6e1;border-radius:7px;flex-shrink:0;background:#fff;overflow:hidden}.composer-tabs{display:flex;gap:19px;padding:9px 13px 0;align-items:center}.composer-tabs button{font-size:10px;color:#9aa49c;padding:1px 0 8px;border-bottom:2px solid transparent;gap:5px!important}.composer-tabs svg{width:12px;height:12px}.composer-tabs button.active{color:#50755b;border-color:#50755b}.composer.is-note{background:#fffbf0;border-color:#ebddbc}.composer textarea{width:100%;border:0;padding:12px 14px;min-height:78px;height:78px;max-height:180px;font-size:12px;resize:none;background:transparent;outline:none!important}.composer-footer{display:flex;align-items:center;justify-content:space-between;padding:0 11px 10px;gap:8px}.composer-footer select{font-size:10px;border:0;background:transparent;padding:5px 2px}.composer-tools{display:flex;gap:2px;align-items:center}.composer-tools .icon-btn{width:26px;height:26px;min-width:26px}.composer-tools svg{width:14px;height:14px}.button{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:9px 13px;background:white;border:1px solid #dce4de;border-radius:5px;font-size:12px;font-weight:500;line-height:1.4;min-height:36px}.button:hover{background:#f3f7f4}.button.primary{background:#347155;border-color:#347155;color:white}.button.primary:hover{background:#285e45}.button.small{padding:7px 10px;min-height:30px;font-size:10px}.button svg{width:15px;height:15px}.button.ghost{border-color:transparent;color:#65806d;padding-left:0;padding-right:0}.button.wide{width:100%}.button.amber{background:#fcf2d8;border-color:#e5d7b5;color:#8a6d2f}.context-pane{border-left:1px solid var(--line);padding:19px 20px;overflow:auto;min-width:0;background:#fcfdfc}.context-title{display:flex;align-items:center;justify-content:space-between;font-size:11px;color:#8a968f;margin-bottom:23px}.context-title svg{width:15px;height:15px}.customer-mini{display:flex;gap:11px;align-items:center;margin-bottom:15px}.customer-mini .avatar{width:42px;height:42px;font-size:13px}.customer-mini strong{font-size:13px;display:block}.customer-mini small{font-size:10px}.contact-line{display:flex;align-items:center;gap:8px;font-size:10px;color:#7f8a83;margin:9px 0;overflow-wrap:anywhere}.contact-line svg{width:12px;height:12px}.store-tags{display:flex;gap:5px;flex-wrap:wrap;margin:15px 0 12px}.store-tag{font-size:9px;border:1px solid #e1e6e1;border-radius:4px;padding:3px 6px;color:#7c897e;display:inline-flex;align-items:center;gap:3px}.store-tag svg{width:10px;height:10px}.context-section{padding:22px 0 20px;border-top:1px solid var(--line);margin-top:21px}.context-section h3{display:flex;justify-content:space-between;font-size:11px;font-weight:600;margin-bottom:13px;color:#727f74}.context-section h3 span{color:#a1aaa2;font-size:10px}.record-link{display:block!important;width:100%;text-align:left;padding:0}.record-top{display:flex;align-items:center;gap:9px;margin-bottom:11px}.record-icon{width:35px;height:35px;display:grid;place-items:center;background:#edf0eb;border-radius:5px;color:#8a9787;flex-shrink:0}.record-icon svg{width:17px;height:17px}.record-top strong{font-size:11px;display:block}.record-top small{font-size:10px}.record-top>.chevron{margin-left:auto;width:14px;height:14px;color:#a1aca2}.record-line{display:flex;justify-content:space-between;gap:10px;margin:9px 0;font-size:10px;color:#909b92}.record-line strong{color:#6d7c6f;font-size:10px;text-align:right;font-weight:500}.record-line .late{color:#b78249}.product-thumb{width:40px;height:40px;object-fit:contain;background:white;border:1px solid #eceeeb;border-radius:5px}.context-action{margin-top:13px;color:#ac7c3b;font-size:10px;gap:5px!important;padding:0}.context-action svg{width:12px;height:12px}.context-foot{color:#a2aaa2;font-size:9px;display:flex;align-items:center;gap:5px}.context-foot svg{width:11px;height:11px}.mobile-back,.context-toggle{display:none!important}.empty-state{display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;gap:13px;text-align:center;padding:35px;color:#8b978f}.empty-state svg{width:35px;height:35px;stroke-width:1.2;color:#aab9af}.empty-state h3{font-size:14px;color:#65786a}.empty-state p{font-size:12px;max-width:230px}.list-empty{padding:40px 20px;text-align:center;color:#8b978f;font-size:12px}.content-scroll{overflow:auto;flex:1;min-height:0;padding:28px}.section-toolbar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:23px;flex-wrap:wrap}.section-toolbar .searchbox{min-width:260px}.section-toolbar h2{font-size:18px}.table-container{width:100%;overflow:auto;border-top:1px solid var(--line)}.data-table{width:100%;border-collapse:collapse;font-size:12px;white-space:nowrap}.data-table th{font-size:10px;font-weight:500;color:#949f97;background:#f8faf8;text-align:left;padding:12px;border-bottom:1px solid var(--line)}.data-table td{padding:17px 12px;border-bottom:1px solid #edf0ed;color:#68766b}.data-table td strong{color:#3b4f3f}.data-table td small{font-size:10px;display:block;margin-top:3px}.data-table tr[data-action]{cursor:pointer}.data-table tr[data-action]:hover td{background:#f3f8f3}.person-cell{display:flex;align-items:center;gap:11px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-bottom:1px solid var(--line);padding-bottom:24px;margin-bottom:30px;gap:25px}.metric{border-right:1px solid var(--line)}.metric:last-child{border:0}.metric label{font-size:11px;color:#85938a;display:block}.metric strong{font-size:30px;font-weight:550;display:block;margin:8px 0}.metric small{font-size:10px;color:#4b8a68}.chart-area{padding:22px 0 30px;border-bottom:1px solid var(--line);margin-bottom:30px}.chart-head{display:flex;justify-content:space-between;align-items:center;gap:10px}.chart-head small{font-size:11px}.bar-chart{height:200px;display:flex;align-items:flex-end;justify-content:space-around;gap:20px;padding:25px 12px 0;background:repeating-linear-gradient(to top,transparent 0,transparent 49px,#f0f3ef 49px,#f0f3ef 50px)}.bar-group{flex:1;max-width:65px;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;gap:8px}.bar{width:100%;background:#80a58c;border-radius:4px 4px 0 0;min-height:10px;position:relative}.bar span{position:absolute;top:-19px;width:100%;text-align:center;font-size:10px;color:#74927c}.bar-group small{height:18px;font-size:10px}.legend{display:flex;align-items:center;gap:6px;font-size:10px;color:#8a978d}.legend:before{content:"";width:7px;height:7px;background:#80a58c;border-radius:2px}.settings-layout{max-width:880px;margin:0 auto}.settings-section{padding:24px 0;border-bottom:1px solid var(--line)}.settings-section:first-child{padding-top:0}.settings-section h2{font-size:17px;margin-bottom:18px}.setting-row{display:flex;justify-content:space-between;align-items:center;gap:22px;padding:15px 0}.setting-row strong{font-size:12px;display:block}.setting-row small{font-size:11px;display:block;margin-top:3px}.switch{position:relative;display:inline-flex;width:36px;height:21px;flex-shrink:0}.switch input{position:absolute;opacity:0;width:100%;height:100%;margin:0;cursor:pointer;z-index:2}.switch-track{background:#dce3dd;position:absolute;inset:0;border-radius:15px;transition:.15s}.switch-track:after{content:"";position:absolute;left:3px;top:3px;width:15px;height:15px;background:white;border-radius:50%;box-shadow:0 1px 3px #0002;transition:.15s}.switch input:checked+.switch-track{background:#568468}.switch input:checked+.switch-track:after{transform:translateX(15px)}.switch input:focus-visible+.switch-track{outline:3px solid #adc9b2}.settings-fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.settings-fields label{font-size:11px;color:#748379}.settings-fields .full{grid-column:1/-1}.settings-actions{padding:22px 0;display:flex;justify-content:flex-end}.callout{display:flex;align-items:flex-start;gap:10px;background:#f6f8f5;border:1px solid #e6ece5;border-radius:6px;padding:15px;font-size:11px;color:#7b8d7d;margin:18px 0}.callout.amber{background:#fff8ea;border-color:#f0e3c9;color:#a27b40}.callout svg{width:16px;height:16px;min-width:16px}.customer-page-header{display:flex;align-items:center;gap:17px;margin:0 0 25px}.customer-page-header .avatar{height:54px;width:54px;font-size:16px}.customer-page-header h2{font-size:22px}.customer-page-header small{display:block;margin-top:3px}.customer-page-header .button{margin-left:auto}.detail-tabs{padding-left:0;margin-bottom:26px;gap:26px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:30px}.detail-band{padding:0 0 25px;border-bottom:1px solid var(--line);margin-bottom:25px}.detail-band h3{margin-bottom:18px;font-size:13px}.detail-item{padding:17px 0;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:14px;width:100%;text-align:left!important;justify-content:flex-start!important}.detail-item .item-copy{min-width:0;flex:1}.detail-item strong{font-size:12px;display:block}.detail-item small{font-size:11px;display:block;margin-top:5px}.detail-item>svg:last-child{color:#a0ada1;width:15px}.detail-item .product-thumb{width:50px;height:50px}.attachment-chip{font-size:10px;padding:5px 9px;background:#f0f4ef;border-radius:4px;margin:0 12px 6px;display:flex;justify-content:space-between;align-items:center;gap:5px}.overlay{position:fixed;inset:0;background:#182b2550;backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;z-index:30;padding:22px}.dialog{background:white;width:min(100%,530px);border-radius:8px;box-shadow:0 18px 80px #132f2538;max-height:calc(100dvh - 44px);display:flex;flex-direction:column;overflow:hidden}.dialog.wide{width:min(100%,720px)}.dialog-header{display:flex;align-items:center;justify-content:space-between;padding:21px 25px;border-bottom:1px solid var(--line);gap:10px}.dialog-header h2{font-size:18px}.dialog-body{padding:23px 25px;overflow:auto;min-height:0}.dialog-body>p{font-size:12px;color:#87968a;margin-bottom:20px}.dialog-body .field{font-size:12px;margin:0 0 20px}.dialog-body .field textarea{min-height:120px;font-weight:400}.dialog-footer{display:flex;align-items:center;justify-content:flex-end;gap:10px;padding:17px 25px;border-top:1px solid var(--line);background:#fbfcfb}.check-row{display:flex;align-items:center;gap:9px;padding:12px 0;font-size:13px}.dialog .tabs{padding-left:25px;gap:20px}.definition-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-bottom:25px}.definition-grid dt{font-size:10px;color:#99a59b;margin-bottom:5px}.definition-grid dd{margin:0;font-size:12px;color:#596d5e}.detail-product{display:flex;align-items:center;gap:17px;padding-bottom:23px;margin-bottom:23px;border-bottom:1px solid var(--line)}.detail-product .product-thumb{width:82px;height:82px}.detail-product h3{font-size:15px}.detail-product small{display:block;margin:6px 0 10px}.event-line{display:flex;gap:15px;padding-bottom:20px;position:relative}.event-line:before{content:"";position:absolute;top:17px;left:5px;bottom:0;border-left:1px solid #dce7df}.event-line:last-child:before{display:none}.event-dot{width:11px;height:11px;min-width:11px;background:#d4e2d7;border-radius:50%;margin-top:4px}.event-line:first-child .event-dot{background:#7ca584}.event-copy strong{font-size:12px;display:block}.event-copy small{font-size:10px;display:block;margin-top:2px}.notification-item{display:flex;gap:12px;width:100%;text-align:left!important;justify-content:flex-start!important;padding:17px 0;border-bottom:1px solid var(--line)}.notification-item svg{margin-top:3px;color:#8a9d8c}.notification-item strong{font-size:12px;display:block}.notification-item small{font-size:10px;display:block;margin-top:5px}.account-choice{display:flex;gap:12px;align-items:center;width:100%;padding:13px 10px;justify-content:flex-start!important;text-align:left;border-radius:6px}.account-choice:hover,.account-choice.active{background:#edf5ee}.account-choice span{flex:1}.account-choice strong{display:block;font-size:12px}.account-choice small{font-size:10px}.account-choice svg{color:#819983}.chip-line{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.chip-line .badge{font-size:11px}.drawer-overlay{position:absolute;inset:0;z-index:12;background:#233b2f3b;display:flex;justify-content:flex-end}.drawer-overlay .context-pane{width:310px;box-shadow:-8px 0 30px #12312118;z-index:13}#toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,20px);background:#294839;color:white;box-shadow:0 8px 30px #17372630;padding:11px 19px;border-radius:7px;font-size:12px;z-index:100;opacity:0;pointer-events:none;transition:.2s;max-width:calc(100vw - 30px);text-align:center}#toast.show{opacity:1;transform:translate(-50%,0)}.unassigned-intro{padding:16px 23px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px;background:#faf8fd;font-size:11px;color:#8e7d9a}.warning-banner{display:flex;align-items:center;justify-content:space-between;gap:15px;background:#fff9ec;padding:13px 16px;margin-bottom:22px;font-size:12px;color:#9b7947;border:1px solid #efe6d0;border-radius:5px}.warning-banner>span{display:flex;gap:8px;align-items:center}.warning-banner svg{width:16px;height:16px}.inline-form{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap}.inline-form .field{flex:1;min-width:160px}.empty-page{padding:50px 20px;display:flex;justify-content:center;align-items:center;flex:1}.history-note{font-size:11px;padding:14px 0;color:#8b988e}.history-note svg{vertical-align:middle;width:13px;height:13px}.on-mobile{display:none}
@media(min-width:1550px){:root{--rail:210px}.inbox-layout{grid-template-columns:320px minmax(450px,1fr) 320px}.conversation-row{padding:18px;min-height:120px}.thread{padding:27px 35px 14px}.bubble{font-size:13px}.row-name{font-size:13px}.row-preview{font-size:12px}.context-pane{padding:22px 25px}.context-section h3{font-size:12px}.record-top strong{font-size:12px}.record-line,.record-line strong{font-size:11px}}
@media(max-width:1330px){:root{--rail:164px}.brand{padding-left:15px;padding-right:15px}.brand img{width:134px}.nav-item{font-size:12px;gap:9px!important;padding-left:9px}.inbox-layout{grid-template-columns:270px minmax(300px,1fr)}.inbox-layout>.context-pane{display:none}.context-toggle{display:inline-flex!important}.page-title small{display:none}}
@media(max-width:1050px){:root{--rail:68px}.brand{padding:26px 17px;height:88px}.brand img{display:none}.brand img.brand-icon{display:block;width:34px;height:34px;object-fit:contain}.nav-caption,.nav-label,.nav-count,.profile-copy,.profile>svg{display:none}.nav-items{padding:0 10px;gap:12px}.nav-item{justify-content:center!important;width:46px;height:46px;padding:0}.sidebar-bottom{padding:15px 10px}.profile{padding:16px 0 0;justify-content:center!important}.page-header{padding:0 22px}.inbox-layout{grid-template-columns:280px minmax(0,1fr)}.tabs{gap:20px;padding:0 22px}.conversation-heading{padding:15px 18px}.thread{padding-left:20px;padding-right:20px}.context-pane{padding:20px}.content-scroll{padding:25px}.metrics{gap:20px}.dialog-body .data-table{font-size:11px}}
@media(max-width:760px){:root{--rail:0px;--header:69px}h1{font-size:23px}.demo-bar{height:27px;padding:0 13px;font-size:10px}.demo-bar svg{width:11px;height:11px}.app-shell{height:calc(100dvh - 27px);display:flex;flex-direction:column;padding-bottom:calc(63px + env(safe-area-inset-bottom))}.sidebar{position:fixed;bottom:0;left:0;right:0;height:calc(63px + env(safe-area-inset-bottom));padding-bottom:env(safe-area-inset-bottom);background:#fff;z-index:20;border-top:1px solid var(--line);display:flex;flex-direction:row;align-items:center;color:#799182}.brand,.nav-caption,.profile{display:none!important}.nav-items{display:flex;flex:1;gap:0;padding:0}.nav-item{display:flex;flex-direction:column;justify-content:center!important;gap:4px!important;width:100%;height:61px;min-height:61px;border-radius:0;padding:7px 0!important;color:#909d94;font-size:9px}.nav-item.active{background:#f5f9f5;color:#447758}.nav-item:hover{background:#f5f9f5;color:#447758}.nav-label{display:block;font-size:9px}.nav-item svg{width:20px;height:20px}.nav-count{display:none}.sidebar-bottom{margin:0;padding:0;display:flex;width:20%}.sidebar-bottom .nav-item{width:100%}.workspace{height:100%;flex:1;min-height:0}.page-header{padding:0 17px;gap:8px}.header-actions{gap:7px}.shop-picker{gap:0}.shop-picker>svg{display:none}.shop-picker select{font-size:11px;max-width:127px}.header-avatar{display:none}.tabs{height:48px;min-height:48px;padding:0 17px;gap:21px}.tab{font-size:11px}.tab-count{font-size:9px;min-width:16px;padding:1px 4px}.inbox-layout{display:flex;min-height:0;position:relative}.conversations{width:100%;border-right:0}.conversation-pane{display:none;width:100%}.inbox-layout.mobile-conversation .conversations{display:none}.inbox-layout.mobile-conversation .conversation-pane{display:flex}.list-tools{padding:14px 17px 10px}.searchbox input{font-size:13px;padding:10px 0}.filter-tools{margin-top:11px}.filter-chip{font-size:11px}.list-meta{padding:10px 19px 6px}.conversation-row{min-height:117px;padding:17px 18px;gap:12px!important}.row-name{font-size:13px}.row-preview{font-size:12px;line-height:1.65;margin:4px 0 7px}.row-bottom{font-size:10px}.row-time{font-size:10px}.avatar{width:38px;height:38px;min-width:38px;font-size:11px}.conversation-heading{min-height:69px;padding:12px 12px;gap:7px}.conversation-heading .who{gap:8px}.conversation-heading .who>.avatar{width:31px;min-width:31px;height:31px;font-size:10px}.conversation-heading h2{font-size:13px}.conversation-heading small{font-size:9px}.conversation-controls{gap:0}.conversation-controls .icon-btn{width:28px;min-width:28px;height:31px}.conversation-controls .icon-btn svg{width:16px;height:16px}.mobile-back{display:inline-flex!important;width:22px;min-width:22px;padding:0}.owner-line{padding:8px 17px;min-height:35px}.thread{padding:20px 17px 5px}.message{max-width:96%;margin-bottom:17px}.bubble{font-size:12px;padding:12px 13px}.message-meta{font-size:9px}.composer{margin:0 12px 12px}.composer textarea{font-size:16px;min-height:70px;height:70px;padding:10px 13px;line-height:1.5}.composer-tabs{padding:8px 12px 0;gap:20px}.composer-tabs button{font-size:10px;padding-bottom:6px}.composer-footer select{max-width:91px}.composer-footer .button{font-size:10px;min-height:30px}.composer-footer{padding:0 9px 9px}.composer-tools .icon-btn{width:24px;min-width:24px}.context-toggle{display:inline-flex!important}.drawer-overlay .context-pane{width:100%;border:0;box-shadow:none}.drawer-overlay{background:white}.context-pane{padding:20px 24px}.context-title{font-size:13px}.customer-mini strong{font-size:16px}.customer-mini small{font-size:12px}.contact-line{font-size:12px}.store-tag{font-size:11px}.context-section h3{font-size:13px}.record-top strong{font-size:13px}.record-top small,.record-line,.record-line strong{font-size:12px}.context-action{font-size:12px}.context-section{padding:20px 0}.content-scroll{padding:20px 17px}.section-toolbar .searchbox{min-width:0;width:100%}.data-table{font-size:11px}.data-table th{font-size:9px;padding:10px 9px}.data-table td{padding:16px 9px}.data-table .avatar{width:30px;min-width:30px;height:30px;font-size:9px}.person-cell{gap:8px}.hide-mobile{display:none!important}.on-mobile{display:inline-flex}.metrics{grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px;padding-bottom:20px}.metric:nth-child(2){border-right:0}.metric strong{font-size:26px;margin:5px 0}.metric label{font-size:10px}.chart-area{padding:15px 0 25px}.chart-head h3{font-size:12px}.chart-head small{font-size:10px}.bar-chart{gap:12px;height:175px;padding-left:3px;padding-right:3px}.settings-fields{grid-template-columns:1fr;gap:15px}.setting-row{gap:15px}.settings-section h2{font-size:16px}.setting-row strong{font-size:12px}.setting-row small{font-size:10px;max-width:240px}.overlay{padding:12px;align-items:center}.dialog{max-height:calc(100dvh - 24px)}.dialog-header{padding:16px 18px}.dialog-header h2{font-size:17px}.dialog-body{padding:19px 18px}.dialog-footer{padding:15px 18px;flex-wrap:wrap}.dialog-footer .button{font-size:11px}.dialog-body input,.dialog-body textarea,.dialog-body select{font-size:16px}.dialog-body .field{font-size:12px}.customer-page-header{gap:10px;flex-wrap:wrap}.customer-page-header h2{font-size:19px}.customer-page-header .avatar{width:44px;height:44px;min-width:44px;font-size:13px}.customer-page-header .button{margin-left:auto;font-size:10px;padding:8px}.detail-tabs{gap:22px;padding:0}.detail-grid{grid-template-columns:1fr;gap:0}.detail-item .badge{max-width:100px;font-size:9px}.definition-grid{gap:17px}.definition-grid dd{font-size:11px}.detail-product .product-thumb{width:65px;height:65px}.detail-product h3{font-size:14px}.dialog .tabs{padding-left:18px}.warning-banner{font-size:11px;align-items:flex-start}.warning-banner .button{font-size:10px;flex-shrink:0}.unassigned-intro{padding:10px 14px;font-size:10px}#toast{bottom:80px;font-size:11px}.app-shell.detail-mode .page-header,.app-shell.detail-mode>.workspace>.tabs{display:none}.app-shell.detail-mode .conversation-heading{min-height:63px}.settings-actions .button{width:100%}}
.conversation-pane{min-height:0}.conversation-heading,.owner-line,.unassigned-intro{flex-shrink:0}
.nav-count.nav-unread{display:inline-flex;align-items:center;justify-content:center;min-width:20px;flex-shrink:0;font-variant-numeric:tabular-nums;line-height:16px}.nav-count.nav-unread.zero{background:#344640;color:#c5cfcc}
@media(max-width:1050px){.nav-count.nav-unread{position:absolute;top:1px;right:0;margin:0;padding:0 3px;min-width:17px;font-size:9px;line-height:15px;border:1px solid var(--sidebar)}}
@media(max-width:760px){.nav-count.nav-unread{top:4px;right:2px;background:#347155;color:#fff;border-color:#fff}.nav-count.nav-unread.zero{background:#edf1ee;color:#738279}}
@media(max-width:760px){.settings-section>.data-table{white-space:normal;table-layout:fixed}.settings-section>.data-table td,.settings-section>.data-table th{overflow-wrap:anywhere}.searchbox input,.settings-fields input{font-size:16px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}
.pagination{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 0;font-size:11px;color:#78867d}.pagination>div{display:flex;gap:5px}.record-description{white-space:pre-line;overflow-wrap:anywhere;font-size:13px;line-height:1.8;margin:18px 0}.connection{padding:17px 0;border-bottom:1px solid var(--line)}.connection summary{cursor:pointer;font-size:12px}.connection summary .badge{float:right;margin-left:10px}.connection p{font-size:12px;color:#758477;margin-top:15px}.delivery-failed{color:#ad4646}.test-mark{display:block;text-align:right;font-size:10px;margin-top:5px;color:#a37a39}.context-pane .detail-item{gap:8px;padding:8px 0 15px;flex-wrap:wrap}.context-pane .detail-item .badge{margin-left:43px}.context-pane .detail-item strong{font-size:11px}.context-pane .detail-item small{font-size:10px}.who>div{min-width:0}.who h2,.customer-mini strong,.customer-page-header h2{overflow-wrap:anywhere}.conversation-controls{flex-shrink:0}.message-meta{flex-wrap:wrap}.message-meta time{white-space:nowrap}.demo-bar{gap:12px}.demo-bar>span{min-width:0;line-height:1.25}.demo-reset{flex-shrink:0}.data-table .store-tags{margin:0}.data-table .person-cell>span{min-width:0}.data-table td{white-space:normal;overflow-wrap:anywhere}.detail-item .badge{flex-shrink:0;max-width:160px}
@media(max-width:760px){.demo-bar{height:38px}.app-shell{height:calc(100dvh - 38px)}.data-table{table-layout:fixed}.data-table th:last-child:empty,.data-table td:last-child:has(>svg){width:25px}.data-table .person-cell{align-items:flex-start}.data-table .on-mobile{display:block;overflow-wrap:anywhere}.context-pane .detail-item strong{font-size:13px}.context-pane .detail-item small{font-size:12px}.page-title h1{font-size:21px}.header-actions{gap:2px}.header-actions .icon-btn{width:30px;min-width:30px}.shop-picker select{max-width:117px}.detail-item .badge{max-width:95px}.searchbox input{font-size:16px}.connection summary .badge{float:none;margin:7px 0 0 12px}.connection summary strong{display:inline-block}.conversation-heading .who>.avatar{display:none}.record-description{font-size:12px}}
.context-pane .detail-item{display:grid;grid-template-columns:35px minmax(0,1fr) 16px;column-gap:9px;row-gap:8px;align-items:start}.context-pane .detail-item .record-icon{grid-column:1;grid-row:1}.context-pane .detail-item .item-copy{grid-column:2;grid-row:1}.context-pane .detail-item .badge{grid-column:2;grid-row:2;margin-left:0;justify-self:start;max-width:100%}.context-pane .detail-item>svg:last-child{grid-column:3;grid-row:1}.context-pane .item-copy small{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}.message-footer:has(.lucide-flask-conical){color:#997039}
.mail-settings summary{display:flex;align-items:center;gap:12px;cursor:pointer;list-style:none;min-height:48px;overflow-wrap:anywhere}.mail-settings summary::-webkit-details-marker{display:none}.mail-settings summary>svg:last-child{width:16px;height:16px}.mail-settings details[open]>summary>svg:last-child{transform:rotate(180deg)}.mail-settings .setting-row>span{min-width:0;overflow-wrap:anywhere}.mailbox-status{display:flex;align-items:center;gap:12px;flex-shrink:0}.mailbox-status .button{min-width:112px}.gmail-config{display:grid;gap:20px}.gmail-config label{display:grid;gap:8px;font-size:13px}.gmail-config input{width:100%;min-width:0;min-height:44px;font-size:14px;border:1px solid var(--line);border-radius:5px;padding:10px}.gmail-config input[readonly]{color:var(--muted);background:#f4f6f5}.gmail-config input:focus-visible{outline:2px solid var(--green);outline-offset:2px}#gmail-config-error{color:var(--red);font-size:13px;overflow-wrap:anywhere}.mail-settings summary:focus-visible{outline:2px solid var(--green);outline-offset:2px}
@media(max-width:760px){.mail-settings .setting-row{flex-wrap:wrap;gap:12px}.mailbox-row>span{flex-basis:100%}.mailbox-status{width:100%;justify-content:space-between}.gmail-config input{font-size:16px}.mail-settings .button{min-height:44px}.mail-settings summary>span:first-child{flex-basis:calc(100% - 30px)}}
.gmail-config .wa-consent{display:grid;grid-template-columns:20px minmax(0,1fr);align-items:start;gap:10px;line-height:1.5}.gmail-config .wa-consent input{width:18px;height:18px;min-height:18px;padding:0;margin:2px 0 0}.definition-grid+.gmail-config{margin-top:24px}#wa-register-error{color:var(--red);font-size:13px;overflow-wrap:anywhere}
.wa-settings summary{display:flex;align-items:center;gap:12px;cursor:pointer;list-style:none;min-height:48px;overflow-wrap:anywhere}
.wa-settings summary::-webkit-details-marker{display:none}.wa-settings summary::marker{content:""}.wa-settings summary>svg:last-child{margin-left:auto;width:16px;height:16px;color:var(--muted)}.wa-settings details[open]>summary>svg:last-child{transform:rotate(180deg)}.wa-settings summary:focus-visible{outline:3px solid #75a994;outline-offset:3px}
.wa-settings select{min-height:40px}
.wa-delay-rule{display:flex;align-items:flex-start;gap:10px;padding:18px 0;border-top:1px solid var(--line);margin-top:16px}.wa-delay-rule>svg{width:17px;height:17px;margin-top:2px;color:var(--green)}.wa-delay-rule>span:not(.badge){flex:1;min-width:0}.wa-delay-rule strong{display:block;font-size:13px}.wa-delay-rule small{display:block;font-size:11px;margin-top:4px;overflow-wrap:anywhere}.wa-delay-rule>.badge{flex-shrink:0}.wa-delay-rule+.wa-templates{margin-top:0}
@media(max-width:760px){.wa-delay-rule{flex-wrap:wrap}.wa-delay-rule>span:not(.badge){flex-basis:calc(100% - 30px)}.wa-delay-rule>.badge{margin-left:27px}}
.wa-section-summary>span:first-child{display:flex;align-items:center;gap:10px;min-width:0;flex:1}.wa-section-summary strong{font-size:17px;line-height:1.4}.wa-section-summary .badge{flex-shrink:0;max-width:150px}.wa-templates{margin-top:16px}.wa-template{border-top:1px solid var(--line)}.wa-template>summary{padding:14px 0}.wa-template>summary strong{font-size:13px;min-width:0;flex:1}.wa-status{display:flex;flex-shrink:0}.wa-timing{display:flex;align-items:flex-start;gap:9px;color:#798476;font-size:11px;padding:0 0 20px;max-width:670px}.wa-timing>svg{width:15px;height:15px;margin-top:2px}.wa-timing strong{display:block;color:#687265;font-size:11px;margin-bottom:3px}.wa-editor-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:28px;padding:0 0 25px}.wa-editor-grid>div{min-width:0}.wa-edit-column .field{font-size:12px}.wa-edit-column textarea{min-height:290px;width:100%;font-size:13px;line-height:1.65;font-weight:400}.wa-edit-column textarea[aria-invalid=true]{border-color:var(--red)}.wa-text-tools{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 0}.wa-text-tools select{font-size:11px;max-width:240px;flex:1}.wa-text-tools small{white-space:nowrap;font-size:10px}.wa-error{color:var(--red);font-size:12px;overflow-wrap:anywhere;min-height:18px}.wa-edit-actions{display:flex;align-items:center;gap:9px;margin-top:10px}.wa-edit-actions .button{margin-right:auto;min-width:100px}.wa-saved{color:var(--muted);font-size:10px;margin-top:12px}.wa-preview-heading{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}.wa-preview-heading h3{font-size:12px}.wa-preview-heading small{font-size:10px}.wa-preview-options{display:grid;grid-template-columns:minmax(0,.85fr) minmax(0,1.15fr);gap:10px;margin-bottom:16px}.wa-preview-options .field{font-size:10px}.wa-preview-options select{font-size:11px;width:100%;padding:9px 5px}.wa-preview-paper{border:1px solid #dce6e0;background:#f3f8f4;border-radius:6px;padding:16px}.wa-preview-brand{display:flex;align-items:center;gap:8px;padding-bottom:12px;margin-bottom:12px;border-bottom:1px solid #dce6e0;font-size:11px;font-weight:600;color:#4b6f59}.wa-preview-brand svg{width:15px;height:15px}.wa-preview-text{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.8}.wa-preview-state{display:flex;align-items:center;justify-content:flex-end;gap:5px;color:var(--muted);font-size:10px;margin-top:8px}.wa-preview-state svg{width:12px;height:12px}.wa-silent{border-top:1px solid var(--line);margin-top:8px;padding-top:8px}.wa-silent>summary strong{font-size:12px;flex:1}.wa-silent .setting-row{padding:10px 0}.wa-silent .setting-row strong{color:var(--muted);font-weight:400}
@media(max-width:1100px){.wa-text-tools{flex-wrap:wrap}.wa-text-tools select{max-width:100%;min-width:160px}.wa-preview-options{grid-template-columns:1fr}}
@media(max-width:760px){.wa-section-summary{flex-wrap:wrap;gap:8px!important}.wa-section-summary>span:first-child{flex-basis:calc(100% - 30px)}.wa-section-summary strong{font-size:16px}.wa-section-summary>.badge{order:3;margin-left:28px;max-width:100%}.wa-section-summary>svg:last-child{order:2}.wa-editor-grid{grid-template-columns:1fr;gap:24px}.wa-template>summary{gap:8px}.wa-template>summary strong{font-size:12px}.wa-template>summary .badge{font-size:9px;max-width:90px}.wa-edit-column textarea{font-size:16px;min-height:260px}.wa-text-tools select,.wa-preview-options select{font-size:16px}.wa-text-tools{flex-wrap:wrap}.wa-text-tools select{flex-basis:100%}.wa-text-tools small{margin-left:auto}.wa-preview-options{grid-template-columns:1fr}.wa-preview-options .field{font-size:12px}.wa-edit-actions .icon-btn{width:44px;height:44px}.wa-edit-actions .button{min-height:44px}.wa-preview-heading h3{font-size:14px}.wa-silent>summary{flex-wrap:wrap}.wa-silent>summary strong{min-width:0}.wa-preview-paper{padding:14px}}
.wa-send-status{padding:0 12px 10px;color:var(--muted,#52605b);font-size:12px;line-height:1.4;overflow-wrap:anywhere}
.wa-new-form{display:grid;gap:16px}.wa-new-form input,.wa-new-form select{width:100%}.wa-new-form .wa-consent,.wa-cost-consent{display:grid;grid-template-columns:20px minmax(0,1fr);align-items:start;gap:10px;font-size:13px;line-height:1.5}.wa-new-form .wa-consent input,.wa-cost-consent input{width:18px;height:18px;min-height:18px;margin:2px 0 0;padding:0}.wa-cost-consent{margin-top:20px}#wa-new-error,#wa-send-progress{font-size:13px;overflow-wrap:anywhere;margin-top:8px}.wa-opening-state{font-size:12px;color:var(--muted)}.wa-send-status{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.wa-new-form input,.wa-new-form select{min-height:44px}@media(max-width:760px){.wa-new-form input,.wa-new-form select{font-size:16px}.wa-cost-consent{font-size:14px}}